Privacy Policy

Your privacy is important to us. It is Boteval's policy to respect your privacy regarding any information we may collect from you across our website, http://www.boteval.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested services. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We will not share personally identifiable information with a third party, except in the unlikely event that it is required by law or if we have a good-faith belief that such action is necessary to comply with a court order or legal process served on our website. We may share non-personal, summary, or aggregate data with partners and other third parties.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at hello@boteval.com.

This policy is effective as of April 15th 2019.

INFORMATION COLLECTED:

Information you provide us
Boteval does not collect any personal information other than what the user provides on our “Feedback”, “Error Reporting”, “Log in”, and “Subscription” forms or our “Contact us” link. If you would like to review your personal information collected, make corrections, and/or request that your information not be shared with third parties, please contact us at hello@boteval.com. Requests are usually processed within several working days.

Log files
Like most websites, Boteval servers may record the numerical Internet Protocol (IP) address of the computer you are using; the browser software you use and your operating system; the time and date you access Boteval’s website; and the Internet address of the website from which you linked directly to our site. Boteval uses this information to measure the number of visitors to various sections of the site, to diagnose and correct system errors, and to improve the site. No information that identifies you personally is collected in our server logs.

Use of cookies and similar technology
A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies must be turned on to use certain interactive content on Boteval’s website. We use cookies to store basic information and preferences so we can customize the user experience. We may use cookies to collect usage information, determine our total audience size and traffic and determining which areas of the website are of greatest interest to users. No information that identifies you personally is stored in a cookie.

Web beacons/pixel tags
These are invisible tags placed on certain pages of our website. When you access our website, pixel tags generate a notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies, the pixel tag will simply detect an anonymous website visit. We may use web beacons to recognize users and access traffic patterns.

Google Services
Boteval uses Google Analytics for analysis of website traffic and trends. We have enabled Google Analytics Demographics to monitor age, gender and interests of site visitors in the aggregate in order to tailor content and campaigns for our audience. No personal information about individual visitors is obtained, stored or accessed by Boteval in this process.

INFORMATION USE:

How we use information:

  • troubleshooting technical issues that you encounter;
  • to analyze, evaluate and improve the functionality and experience of our website;
  • to respond to user service inquiries when you contact us;
  • to prevent fraud and to maintain a quality experience for our business purposes or legal reasons;
  • to enforce our Terms of Use and Privacy Policy;
  • to provide you with system or administrative messages relating to the website;
  • to let you know about new features or updates to our Terms of Use or Privacy Policy;
  • to send you information about your relationship or transactions with us;
  • to send you marketing communications (where you have opted-in to receive such messages);
  • to administer surveys, contents or promotions (to the extent that you have opted-in to participate in these).
  • to personalise your Boteval experience;
  • to display relevant advertising to you and evaluate whether such advertising is of interest to you.

DATA RETENTION:

We retain information as long as it is necessary to provide the requested services to you and others, subject to any legal obligations to further retainer such information. Information associated with your account will generally be kept until it is no longer necessary to provide the requested services or until you ask us to delete it or your account is deleted, whichever comes first. We may however retain information from deleted accounts to comply with the law, to prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use and take other actions permitted by law. The information we retain will, of course, be subject to this Privacy Policy.
Information about you that is no longer necessary and relevant to provide our requested services to you may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to Boteval, such as statistics related to the use of our website.

SOCIAL MEDIA FEATURES AND WIDGETS:

Boteval website may include social media features and widgets (“Social Media Features”). You agree that the Social Media Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Social Media Features to function properly. Your interactions with these Social Media Features are governed by the respective privacy policy of the company providing the feature.

SUBSCRIPTION TERMINATION:

Subscribers may unsubscribe from our email updates at any time. Links to unsubscribe are included at the bottom of every Boteval e-mail communication. If you are unable to complete your request using our automated system, please contact us at hello@boteval.com. Requests are usually processed within several working days.

LINKS:

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

PROTECTING YOUR INFORMATION:

Boteval uses commercially reasonable administrative, technical, and physical measures to safeguard your information in our possession against loss, theft and unauthorized use, disclosure or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. For data transmission security, we use standard encryption protocols (SSL/HTTPS) for transmission of information. Our hosting service providers for our database and website are reputable third-party hosting service providers whose privacy, security, transparency and industry-specific standards are best-in-class. Our systems and databases are backed up regularly to help protect your information in case of an uncontrollable catastrophe.
Unfortunately, no data transmission over the internet and no storage of data can be guaranteed to be 100% secure. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your information, we cannot warrant the security of any information you transmit to us, and you acknowledge that there is always some risk when transmitting information to us through our website.

EU MEMBER RIGHTS:

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances, We described these rights below:

Access and Porting
If you want to access or to download a copy of your data, please contact us at: hello@boteval.com. Boteval will generally respond to your request within 10-14 business days.

Correcting and Deleting
You can also rectify, restrict, limit or delete much of your information by contacting us at hello@boteval.com. Boteval will generally respond to your request within 10-14 business days.

Object
Where we process your information based on our legitimate interests or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

Revoke Consent
Where you have previously provided your consent, you have the right to withdraw your consent to the processing of your information at any time by contacting us at: hello@boteval.com. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

Response
We will respond to all requests that we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identify in order to help us respond efficiently to your request.

CONTACT INFORMATION:

For questions or suggestions regarding our privacy policy, please contact us at: hello@boteval.com


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